Call Center Services

ACG provides on and off-site call center services for Inbound, Outbound and E-bound calls.
 
Our agents are adept at taking your calls accurately and professionally, providing a seamless transition from your offices to our call centers. As an extension of your team, we ensure your messages are recorded accurately and reported in a timely manner when you are not available. Our personalized response templates ensure that agents know exactly how to handle each call and that your messages include the exact information you require.
 
Our services include many answering service specialties ranging from basic telephone answering service and emergency answering service to virtual office answering service.
 
Our services give our clients access to a wide range of call center Business Process Outsourcing (BPO) capabilities and program expertise.
 
Our BPO Call Center Services can handle virtually any business function performed by telephone, email or fax - anything from answering your phones, data entry, processing orders and entering customer data to acting as your virtual receptionist or customer care department with the flexibility to design a call center outsourcing program that precisely fits your requirements